neha's journey
Non-clinical Sessional Instructor
early career
Neha just got a new part-time job as a teaching faculty with the public health program. After working for a few years as a public health research coordinator for the City of Hamilton, she was interested in contributing back to the community that led her to become who she is now and supporting early learners.
Coming into the experience, Neha was feeling very excited to get started. She even pulled out her old notes and course outlines to see how she wanted to structure her course and approach a learning environment in which she got to carve out the curriculum. While she’s had a lot of experience in various mentorship and leadership roles, she is curious what it will be like to be in a teaching role. How will she foster an environment optimal for learning? How do different instructional methods impact learning?
She’s currently set aside two evenings a week for this role - one evening is her class, another evening to do planning/marking. She hopes this will suffice! She also wants to be a resource to her students, but because of her hours, it will most likely be virtually and in the evenings. After all the paperwork to get me started (and paid), she is finally ready to start.
Logistics
Q1. What is MacID?
Your MacID is your unique identifier to access university systems and resources. The McMaster University Technology Services (UTS) offers guidelines on how to set up your MacID: https://uts.mcmaster.ca/services/accounts-and-passwords/macid/.
Q2. What is MOSAIC?
MOSAIC is McMaster's online system to access your pay stubs, tax forms, and for submitting expense reports. For more information, click here: https://uts.mcmaster.ca/services/administration-systems/mosaic/mosaic-employees-and-faculty/.
Q3. Where can I find the university policies and procedures such as student code of conduct?
The university secretariat has official policies, procedures and guidelines here. These include: student code of conduct, academic accommodations, research ethics, etc.
Q4. Does the university have an EOHSS (Environmental and Occupational Health Support Services) office?
Yes - you will be asked to complete some health and safety forms at the start of your employment with the university. See here for the EOHSS Office website: https://hr.mcmaster.ca/about-us/our-services/environmental-occupational-health-support-services/.
Q5. Where do I get information on how the program and/or department functions?
Connect with your program/department's respective dean or department chair.
Q6. Where do I get access to A/V codes, technology options, or supplies for my class?
Connect with your program/department manager or coordinator.
Teaching Support
Q7. Why should I teach?
At the start of this role, you may be wondering the values of your role as a teacher. Here are some resources to encourage reflection on your new role!
Q8. What is the value of different instructional methods as I build my course?
From eCampus Ontario, here is a new instructor handbook: https://ecampusontario.pressbooks.pub/newinstructorhandbook/
Building an engaging classroom learning environment: https://www.macpfd.ca/pillars/inspired-teaching/inspt-classroom-learning-post1.
Problem-based learning information: https://www.macpfd.ca/pillars/inspired-teaching/inspt-problem-based-learning
Q9. What are the differences in the approach to delivering virtual vs. in-person content?
From our experiences during the COVID-19 pandemic, here are some resources to navigating the virtual/online teaching environment: https://www.macpfd.ca/pillars/inspired-teaching/inspt-covid-19-collection.
Online Teaching 101 - https://www.macpfd.ca/pillars/inspired-teaching/online-teaching-webinar.
How do we virtualize problem-based learning? https://www.macpfd.ca/pillars/inspired-teaching/inspt-virtual-tutorial.
McMaster's MacPherson Institute for Leadership, Innovation and Excellent in Teaching also offered resources for teaching remotely: https://mi.mcmaster.ca/teaching-remotely/
Reading week comes quickly! Neha has started teaching her course: one lecture, one tutorial. Some aspects work well, others not so much and need to be tweaked. She’s finding that she wants to invest in her students and help them grow - however, it requires a lot more time to meet students one-on-one, which has been a bit of a challenge balancing her full-time clinical work and personal life. There’s some students who are clearly struggling more than others and she wants to find ways to best support them in the context of an educator.
She’s also realizing how much work goes into planning a class! While she has been using her past experiences to guide her, Neha is feeling like she needs more direction and guidance. She’s unsure whether she’s doing what’s best for the learners in her classes, and students can be really hard to read sometimes (even with both formal and informal feedback). She realizes it might be helpful to keep record of this process so that she can see how she grows as a teaching faculty over the years.
As well, there’s a recognition that students are taking other classes aside from mine...with certain content overlapping, she’s not sure how to connect with other instructors to ensure that our curricula are well-matched (i.e. not overly redundant, covers the essentials).
Q10. Who do I check-in with regarding how things are going in my role?
Meet with your program/department coordinator, manager or dean on a routine basis (if possible).
Q11. How do I build a teaching portfolio?
MacPherson has created a guidebook to preparing a teaching portfolio: https://mi.mcmaster.ca/app/uploads/2019/10/Preparing-a-Teaching-Portfolio-Guidebook.pdf.
Q12. What is the value of feedback in developing my role as a teacher?
Q13. How can we support learners in difficult situations?
Here is a video that provides an overview for supporting students who may be struggling https://www.macvideo.ca/media/Module+5A+Strategies+to+Assist+the+Struggling+Student/0_0jjeedps
It may be important to connect students to the appropriate services. These include: Student Accessibility Services (https://sas.mcmaster.ca/) for accommodations, Student Wellness Centre (https://wellness.mcmaster.ca/).
mid-career
It’s been four years since she’s started her teaching role in this faculty. She has started to pull back on her clinical hours to focus more on teaching, which has become one of her passions. She’s now training and supporting new faculty as they enter this role. This has been a really growing experience for Neha as working on supporting new faculty, TAs and students all at once is not easy to balance! She’s also looking at how her course fits into the larger curriculum of this program, and helping do cross-curriculum design. There’s an acceptance and recognition that curricula are ever-changing and to find the balance of planned happenstance in the context of education.
One concern of Neha’s is that while she is continuing to balance this teaching role with her other responsibilities, she might hit a point of burnout. She is curious what resources exist to mitigate this potential concern now rather than later.
Logistics
Q14. Do I continue renewing my teaching contract? What other options exist to make my role more permanent?
Consult your program/department for specific direction regarding continued contracts. McMaster also offers academic opportunities such as contractually-limited appointment (CLA) See here for more details: https://macfaculty.mcmaster.ca/members/information-for-academic-candidates/
Teaching Support
Q16. Where do I find opportunities for ongoing professional development?
McMaster's program for faculty development (PFD) offer faculty development workshops and resources. Here is a link to the video archives of some past workshops: https://www.macpfd.ca/video-archive.
Q17. Now that I am mentoring new faculty, how do I best approach this process?
For information on peer observation of teaching, click here: https://www.macpfd.ca/pillars/inspired-teaching/inspt-peer-observation-of-teaching.
For information on coaching, click here: https://www.macpfd.ca/modalities/1on1-instruction/1on1-a-day-in-coaching.
Q18. How do I navigate burnout?
Here is a video that provides an overview for those who are experiencing some level of burnout. It has an overview on techniques that can be useful for individuals. https://www.macpfd.ca/modalities/coaching-mentorship/1on1-overcoming-self-judgment-with-self-compassion-during-covid19
Here is another guide that was created during the COVID-19 pandemic that can help with some other strategies for combatting burnout - https://www.macpfd.ca/pillars/leadership-management/lm-notdoomandzoom
This webinar is from the pandemic period as well, but discusses how leaders can support others through difficult times - https://www.macpfd.ca/pillars/creativity-humanism/ch-event-prioritizing-well-being
This podcast is from the pandemic period as well, but the messages within it are largely generalizable to other times: https://soundcloud.com/macpfd/macpfd-spark-podcast-pandemic-pals-special-ii-nh2
And resources from HBR:
https://hbr.org/2018/06/how-are-you-protecting-your-high-performers-from-burnout
https://hbr.org/2019/12/burnout-is-about-your-workplace-not-your-people
https://hbr.org/2019/07/6-causes-of-burnout-and-how-to-avoid-them
https://hbr.org/2019/04/preventing-busyness-from-becoming-burnout
https://hbr.org/2018/11/helping-remote-workers-avoid-loneliness-and-burnout
https://hbr.org/2015/04/how-to-overcome-burnout-and-stay-motivated